LosslessAI Questions and Answers Center for Technical

Yes, our software is 100% clean and safe. No virus, no Trojan, no malware or spyware. There are always strict tests (scanned by over 50 antiviruses) before we release our program. If you antivirus or security program reports it as a virus or harm to your computer, it should be a false detection.

Please turn off your antivirus temporarily or contact us with the following information:

• Operation system
• Version of LosslessAI program
• Version of antivirus and virus report (Required)
• More about your antivirus (Is it the latest version? Is it running the latest virus database?)

You need to go online to complete registration. We take LosslessRec for example:

• Launch your program. Generally, it will pop up a window for registration if you haven't registered it or when you click "Register" button in the toolbar.
• Enter your license code and email address that you used to buy the software.
• Click "Activate" or "Register" then you're all set up.

Free updates are offered only for our purchased/paid customers. And we hope you could understand this. You could enjoy any upgrade, major or minor, without any fee involved for the software you purchased.

We update our products regularly with enhanced features. It checks for update automatically once a new version is available, or you can simply click "Check for Update" in the help menu whenever you like. This will lead you to our upgrade center and the latest full version is free for registered users to download.