LosslessAI Customer Support Center

Fast & Reliable to Care Your Data

How to contact us

We provide the basic support like email and LiveChat if you cannot find the solution in Self-Service Options.

Email Support

Send your email to the following email addresses to receive the professional assistance from our technical support:

For technician questions:

Email: [email protected]

For pre-sale, including the price, inquiry, tax-related and account questions:

Email: [email protected]


Access to our LiveChat to receive instant support. Our Technical LiveChat is available for 8x5 (from 9:00 to 17:30 UTC+8 Monday through Friday). If it is not available when you request a LiveChat support, please send us an offline message and you will be contacted by one of our technical support engineers within couple of hours.